Refund Policy
Last updated: February 2026
Thank you for shopping with GS Study Hub. We value our customers and aim to provide high-quality digital products and a smooth purchasing experience. Please read this refund policy carefully before making a purchase.
1. Nature of Digital Products
All products sold on this website are digital and delivered electronically. Once a product is downloaded or accessed, it cannot be “returned” in the traditional sense. For this reason, refunds are only provided under specific conditions listed below.
2. Eligible Refund Cases
You may be eligible for a refund in the following situations:
- You were charged more than once for the same product.
- You did not receive the download link after successful payment.
- The product file is corrupted or cannot be opened.
- A technical error prevented you from accessing the purchased product.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- You changed your mind after purchase.
- You purchased the product by mistake.
- You expected different content than what was described.
- You lack the required software or knowledge to use the product.
- You request a refund after the allowed time period.
4. Refund Request Time Limit
All refund requests must be submitted within 48 hours of the purchase. Requests made after this period may not be eligible for a refund.
5. How to Request a Refund
To request a refund, please contact our support team with the following details:
- Your Order Number
- Your registered email address
- A brief explanation of the issue
Send your refund request to:
Email: Shashi@gsstudyhub.com
6. Refund Processing
If your refund request is approved, the amount will be processed within 5–7 business days to the original payment method.
Please note that processing time may vary depending on your bank or payment provider.
7. Technical Support
Before requesting a refund, we encourage you to contact our support team. Most issues related to downloads, files, or access can be resolved quickly.
8. Policy Changes
We reserve the right to modify this refund policy at any time without prior notice. Changes will be effective immediately after being posted on this page.
If you have any questions about this policy, please contact us at:
Shashi@gsstudyhub.com
